Details
05/31/2017
Auglaize County Child Support Case Manager
Auglaize CDJFS
AUGLAIZE COUNTY DEPARTMENT OF JOB & FAMILY SERVICES
CLASSIFICATION: Child Support Case Manager
PAY RANGE: 14 $15.76
POSITION NUMBER: 41011.0
UNIT: CSEA
HOURS OF WORK: 8:00 AM TO 4:30 PM (fluctuating when necessary)
SUPERVISOR: Terri Ernst
SEND RESUME (OUTSIDE BID) AND INTERNAL BID FORM (INTERNAL BID) TO: Julie Gossard @ Julie.Gossard@jfs.ohio.gov
THIS POSITION IS:
Permanent __X___ Full-time __X__ Part-Time _____ Intermittent _____
JOB DUTIES: See attached
MINIMUM QUALIFICATIONS: Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology or related field or two years experience in performing child support functions to include conducting Investigations to locate absent parents, establishment of paternity, and enforcement of Child support orders. Or one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding or word processing. Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.
Applicants needing accommodation for completing applications or interview, please contact the
Business Administrator’s Office at 739-6505.
Auglaize County does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or veteran status in employment or the provision of services.
Manages child support cases in accordance with federal, state, & local laws & procedures. Conducts in-house & phone investigations by interviewing parties & witnesses to gather data to establish paternity & pursue child support payments, locate absent parents for the purpose of collecting child support, verifies information gathered by phone or letter by contacting employers, post offices, credit bureaus, public records, newspapers & computer system. Gathers documentation of evidence to prepare withholding orders, seek work orders or UIFSA paperwork. Prepares reports of findings, refers to IV-D attorney for legal action. Gathers payroll records, income tax returns & other documents pertinent to annual income. Conducts in-house & phone interviews with parties. Verifies & analyzes information to determine annual income of both parties. Collects & receipts in-house child support collections, performs complex financial functions in coordination with CSPC*.
Processes appropriate documentation for child support cases. Monitors ongoing cases for employment status, default of child support parents. Prepares written report of findings, recommends & submits information to IV-D attorney for enforcement to collect child support. Reviews court orders & other documents to verify accuracy of information to enter the court order case into SETS computer system. Analyzes case file & payment records to determine if arrears are owed. Calculates amount of child support. Prepares legal papers for court on computer system.
Testifies in court as necessary. Performs clerical tasks related to investigations & follow-up reports. Maintains & updates files & records. Serves as back up for Administrative Hearing Officer on paternity cases.
Keeps abreast of changes to child support programs, laws, policies, & procedures & other duties as assigned. Attends meetings & training.
