Clark Couny Child Supprt Case Manager

Clark CDJFS, Child Support

Position Title: Child Support Case Manager

Location/Department: Job & Family Services/ Child Support

Hourly Starting Pay Rate: $14.76

Pay Range: D

Classification: Full-time, Classified, Non-exempt

Date Issued: January 5, 2018

Application Deadline: January 19, 2018

These positions are in the Bargaining Unit.


In the Child Support Enforcement Division, the successful candidate will be responsible for enforcement activities of assigned cases. The individual selected will have strong interview skills, both in person and over the telephone. The position requires the ability to communicate effectively with a wide variety of individuals—customers, employers, and the court. The individual selected will update case files, review cases for legal action and engage in activities to locate parties to case. The individual will need to work in a variety of computer systems (SETS, Microsoft Office Word, Access, Excel). The individual selected may be required to testify in court.


Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology, or related field; Or two years’ experience in performing child support functions including: conducting investigations to locate absent parents, establishment of paternity, and enforcement of child support orders; Or one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in criminal courts, proceedings, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding or word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.


  • Familiarity with CSEA program.
  • Must be proficient in use of Word and must be able to quickly learn other computer programs as needed.
  • Able to represent the agency effectively and professionally.
  • Ability to communicate effectively in writing and orally with diverse groups.
  • Experience in problem solving, managing change, and conflict resolution.
  • Ability to manage diverse tasks.

Note: Additional consideration may be given for years and types of experience and education beyond the minimum and preferred qualifications, knowledge, skills, and abilities.


12 Paid Holidays, Ohio Public Employees Retirement (OPERS), Health, Dental, and Vision Insurance, Disability and Life Insurance, Tuition Reimbursement, Sick and Vacation Leave and Opportunities for Growth and Promotion

Interested applicants must submit a current resume along with a Clark County Employment Application. Please be sure to specify skills and experience applicable to the position for which you are applying. Applications are available at CCDJFS, OhioMeansJobs, County Personnel office, or can be found on the Clark County website: Click Here. Interested CCDJFS employees must submit a current resume and a letter of interest. Please note: Internal applicants no longer need to complete an Internal Application.

*Applicants needing accommodation for completing application or interview,

please contact the Personnel department at 937.521.2015.

CCDJFS is an Equal Opportunity/ADA Compliance Employer, M/F V/H

CCDJFS does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status

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