Details
12/17/2018
Clark County Clerical Specialist 4
Clark CDJFS
Full-time Employment Opportunity
Position Title: Clerical Specialist 4, PCN 10103.0
Location/Department: Job & Family Services/Administration
Supervisor: Renee Southward
Hourly Starting Pay Rate: $14.09 + 3% increase after completion of probation; Pay Range C
Classification: Full-time, Classified, Non-Exempt, Bargaining
Date Issued: December 14, 2018
Application Deadline: Open Until Filled
Responsibilities:
This Clerical Specialist 4 answers calls to main switchboard and directs to appropriate staff. Employee is responsible for screening emails received from the agency’s website, entering information into a central database, forwarding to appropriate individual, and conducting follow-up to ensure that all issues presented in emails are handled appropriately. Employee tracks customer concerns and maintains customer inquiry database. Under general supervision, this employee is responsible for maintaining record retention schedules and for fulfilling requests for public records. The individual must prioritize assignments. In addition, the employee is responsible for performing various administrative duties such as interpreting policies and procedures for other workers, organizing and coordinating the work of others. The Clerical Specialist 4 is also responsible for performing additional clerical functions as necessary.
Minimum Qualifications:
Twelve months experience as a Clerical Specialist 3, 10113 or similar position requiring the use of Microsoft Office Suite, or completion of two years of technical training in office administration/secretarial science, or formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires one course or six months experience in typing or keyboarding and one course or six months experience in word processing.
Preferred Qualifications:
One year experience handling public records requests and/or confidential records;
One year experience in customer service delivery to diverse individuals;
One year formal training/certification in Microsoft Word, Excel and Access;
Two years’ experience in using Microsoft Word, Excel, and Access in a work environment.
Note: Additional consideration may be given for years and types of experience and education beyond the minimum and preferred qualifications, knowledge, skills, and abilities.
Benefits:
- 13 Paid Holidays
- Ohio Public Employees Retirement (OPERS)
- Health, Dental, and Vision Insurance
- Disability & Life Insurance
- Tuition Reimbursement
- Sick & Vacation Leave
Application Details:
Applicants interested in the above named position are to submit an employment application, resume and letter of interest to the Clark County Personnel Office, c/o Springview Government Center, 3130 East Main Street, Springfield, Ohio 45505 or fax to (937) 328-2486 or email to hr@clarkcountyohio.gov. Please be sure to specify skills and experience applicable to the position. Applications may be obtained in the Clark County Personnel Office located at Springview Government Center or at CCDJFS or at OhioMeansJobs or online at www.clarkcountyohio.gov. Interested CCDJFS employees must submit a current resume and a letter of interest.
*Applicants needing accommodations for completing an application or interviewing,
please contact the Personnel Office at 937.521.2015.
CCDJFS is and Equal Opportunity/ADA Compliance Employer, M/F V/H
CCDJFS does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status.
