Clark County Clerical Specialist 3


Position Title: Clerical Specialist 3
Location/Department: Job & Family Services/Family & Children Services
Supervisor: Social Service Supervisor 1
Hourly Starting Pay Rate: $13.10 + 3% increase after successful completion of probation
Pay Range: B
Classification: Full-time • Classified • Non-exempt
Date Issued: March 26, 2019
Application Deadline: Open Until Filled • First review of applications April 10, 2019
This position is in the Bargaining Unit.

General Job Responsibilities:

This position is currently located with the Family and Children Services division (FCS). The employee will act as a receptionist, professionally greeting customers and providing assistance as needed. This position performs functions including word processing, basic spreadsheets, data entry, letters, memos, filing, scanning, copying, faxing and updating computer files. The employee will compose business letters, send letters as notifications and be responsible for tracking program areas through use of spreadsheets. The employee will answer the FCS intake phone line and gather preliminary information to be forwarded to FCS screeners; will direct other internal and external calls as needed and answer basic customer questions about the agency. The employee will perform other duties as required by the division including, but not limited to, preparing monthly reports, preparing/mailing business letters, completing large copy jobs, scheduling meetings and taking minutes during meetings. This position requires the ability to maintain accurate records, the ability to multi-task and remain calm and professional at all times. Position involves maintaining, tracking and ordering FCS division office supplies. Other duties may include coverage of the front desk and processing mail.

Minimum Qualifications:

  • High school diploma and/or GED required

Preferred Qualifications:

  • Take personal responsibility and ownership for results
  • Must be detail-oriented with strong organizational skills
  • Must be resourceful and able to take initiative
  • Ability to analyze and solve problems
  • Ability to foster and work in a cooperative team environment
  • Able to work with people from diverse backgrounds
  • Ability to communicate effectively, both orally and in writing
  • Must demonstrate professionalism and an ability to get along with a variety of internal and external customers effectively
  • Must be proficient in use of Word, Excel and be able to quickly learn other computer programs as needed

Note: Additional consideration may be given for years and types of experience and education beyond the minimum and preferred qualifications, knowledge, skills, and abilities.

Unusual Working Conditions/Hazards:

For the most part, this position is clerical in nature. However, due to the nature of our Agency, the incumbent may occasionally interact with angry or hostile clients.


  • 12 Paid Holidays
  • Ohio Public Employees Retirement (OPERS)
  • Health, Dental, and Vision Insurance
  • Tuition Reimbursement
  • Sick and Vacation Leave
  • Opportunities for Growth & Promotion

Application Details:

Applicants interested in this position are to submit an employment application and a resume and letter of interest to the Clark County Personnel Office, located at Springview Government Center, 3130 East Main St., Springfield, Ohio 45505 or fax to (937) 328-2486, or email All three documents must be submitted. Please be sure to specify skills and experience applicable to the position for which you are applying. Applications may be obtained in the Personnel Office at Springview Government Center, or at CCDJFS, at OhioMeansJobs, both located on Lagonda Ave., in Springfield or online at Applicants needing assistance completing the application or interview, please contact the Personnel Office at 937.521.2015.

Clark County is an Equal Opportunity/ADA Compliance Employer, M/F V/H
Clark County does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status.

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