Details
 

10/06/2020

Clark County Child Support Case Manager

Clark CDJFS

 

Position Title: Child Support Case Manager, PCNs 51102.0, 51107.0
Location/Department: Job & Family Services/Child Support Enforcement
Beginning Hourly Pay Rate: $15.40 + 3% increase after completion of probation; Pay Range D
Classification: Full-time, Classified, Non-Exempt, Bargaining Unit
Date Issued: October 6, 2020
Application Deadline: Open Until Filled, 1st review of applications October 20, 2020


RESPONSIBILITIES:

These positions are responsible for enforcement activities of assigned cases. The individual(s)selected will have strong interview skills, both in person and over the telephone. The position requires the ability to be able to communicate effectively with a wide variety of individuals—customers, employers, the court. The individual(s) selected will update case files, review cases for legal action and engage in activities to locate parties to case. The individual(s) will need to work in a variety of computer environments (state system, Microsoft Office Word, Access, Excel). The individual selected may be required to testify in court.


MINIMUM QUALIFICATIONS:

  • Completion of High School Diploma or GED
  • Employment Experience in a position interacting with the public.
  • Must be proficient in use of Word and must be able to quickly learn other computer programs as needed.


PREFERRED QUALIFICATIONS:

  • Post-secondary education in a Human Services related field
  • Familiarity with government programs
  • Familiarity with local resources and service agencies.
  • Ability to analyze and solve problems.

NOTE: Additional consideration may be given for years and types of experience and education beyond the minimum and preferred qualifications, knowledge, skills, and abilities. Worker may be assigned to work from home and needs wired internet capabilities.


BENEFITS:

12 Paid Holidays, Ohio Public Employees Retirement (OPERS), Health, Dental, and Vision Insurance, Disability & Life Insurance, Tuition Reimbursement, Sick & Vacation Leave.


INSTRUCTIONS:

Applicants interested in the above named position are to submit an employment application, resume and letter of interest to the Clark County Personnel Office, c/o Springview Government Center, 3130 East Main Street, Springfield, Ohio 45505 or fax to (937) 328-2486 or email to hr@clarkcountyohio.gov. Please be sure to specify skills and experience applicable to the position. Applications may be obtained in the Clark County Personnel Office located at Springview Government Center or at CCDJFS or at OhioMeansJobs or online at www.clarkcountyohio.gov. Interested CCDJFS employees must submit a current resume and a letter of interest. Please note that internal applicants no longer need to complete an Internal Application.


*Applicants needing accommodation for completing application or interview,
please contact the Human Resource department at 937-521-2018.
CCDJFS is and Equal Opportunity/ADA Compliance Employer, M/F V/H
CCDJFS does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status.

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