Details
05/31/2017
Clark County Clerical Specialist 3
Clark CDJFS
Location/Department: Clark County Department of Job and Family Services/OhioMeansJobs
Position Title: Clerical Specialist 3
Supervisor: Dillon Charney
Starting Hourly Pay Rate: $12.33
Pay Range: B
Classification: Full-time, Classified, Non-exempt
Date Issued: May 31, 2017
Application Deadline: June 14, 2017 at 4:30 p.m.
This position is in the Bargaining Unit.
POSITION DESCRIPTION:
This position is currently located with the OhioMeansJobs Division (OMJ) and will serve as the receptionist responsible for being the initial face of the OMJ Clark County Job Center to all jobseekers and visitors. The front desk receptionist manages the OMJ Resource Room lobby and greets and directs all visitors, including vendors, clients, job candidates and employers. Ensures completion of paperwork, customer registration, and sign-in and security procedures. This position will require a basic understanding of workforce development and public assistance programs and a general knowledge of community resources. The receptionist performs clerical functions including receiving and placing telephone calls, updating multiple mainframe database systems, word processing, basic spreadsheets, data entry, filing, scanning, copying, and other duties as assigned.
This position requires the ability to maintain accurate records as well as multi-task and maintains solid customer relationships by handling questions and concerns with speed and professionalism. Excellent communication abilities and data entry skills are essential.
MINIMUM QUALIFICATIONS:
- High school diploma and/or GED required.
- Ability to effectively interact and work with individuals with diverse backgrounds
- Coursework or one year experience in Microsoft Word and Excel
- Proven experience providing customer service to the general public
- Experience with computer mainframe systems and databases
PREFERRED QUALIFICATIONS:
- Associate’s or Bachelor’s degree
- Experience working independently as well as in a cooperative team environment
- Experience working with diverse populations providing direct service
- Experience in adapting to new technology or computer programs
- Ability to communicate effectively, both orally and in writing
- Ability to work effectively and efficiently in a high volume performance based environment
Note: Additional consideration may be given for years and types of experience and education beyond the
minimum and preferred qualifications, knowledge, skills, and abilities.
UNUSUAL WORKING CONDITIONS/HAZARDS:
For the most part, this position is clerical in nature. However, due to the nature of our agency, the incumbent
may occasionally interact with angry or hostile clients.
BENEFITS:
12 paid Holidays, Ohio Public Employees Retirement (OPERS), Health, Dental, and Vision Insurance, Disability & Life Insurance, Tuition Reimbursement, Sick & Vacation Leave, and Opportunities for Growth & Promotion Applicants interested in the above named position are to submit an employment application, resume and letter of interest to the Springview Government Center, C/o Clark County Personnel Office, 3130 East Main St., Springfield, Ohio 45505, fax to (937) 328-2486, or email hr@clarkcountyohio.gov. Please be sure to specify skills and experience applicable to the position for which you are applying. Applicants needing accommodation in completing this application, please contact the County Personnel Office at (937) 521-2018. Applications may be obtained in the Personnel offices or online at Click Here
*Applicants needing accommodation for completing application or interview, please contact the Human Resource department at 937-521-2018.
CCDJFS is an Equal Opportunity/ADA Compliance Employer, M/F V/H
CCDJFS does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status.
