Child Support Unit Prepares intermediate-level correspondence independently according to standard operating procedures and instructions including but not limited to, documents requiring the use and understanding of technical language (i.e. case files, court documents, paternity documents, service of process); prints payment histories for clients; Schedules clients for DNA testing.
Completes and tracks service of process for DNA and support establishment hearings; Completes establishment orders and vital statistic notices to change birth certificates. Scans documents into imaging system using appropriate taxonomy.
Greets clients and visitors to the Child Support Office, has them sign in, determines what they are there for, and directs them to proper staff when appropriate.
Answers phone calls and transfers to appropriate staff person. Answers client questions by checking files or retrieving data from SETS. Takes messages when necessary.
Provides assistance to visitors in agency Resource Room as to utilizing tools available to seek work. Assists clients in registering in the Client Web Portal.
Provides additional clerical support as needed and prepares routine, repetitive, basic documents. Sends and receives outgoing and incoming mail for agency. Schedules appointments/hearings as directed. May create databases. Prepares documents for Court. Attends meeting and trainings.
***EQUAL OPPORTUNITY EMPLOYER*** IF YOU ARE INTERESTED AND YOU MEET THE QUALIFICATIONS, AN APPLICATION, COVER LETTER AND RESUME MUST BE SUBMITTED DURING THE POSTING DATES LISTED BELOW. CONTACT INFORMATION: ATTN: ANDREA TRUEX Andrea.Truex@jfs.ohio.gov OR MAIL TO: CRAWFORD COUNTY JOB AND FAMILY SERVICES, 224 NORTON WAY, BUCYRUS, OH 44820. POSTING DATES: OPEN UNTIL FILLED Base Pay: $14.08 Medical, Dental, Vision, Life OPERS Retirement System.