Details
10/05/2020
Clark County Eligibility/Referral Specialist 2
Clark CDJFS
Position Title: Eligibility/Referral Specialist 2 PCNs 30205.0; 30401.0. 31104.0
Location/Department: Job & Family Services/BenefitsPlus
Beginning Hourly Pay Rate: $15.40 + 3% increase after completion of probation; Pay Range D
Classification: Full-time, Classified, Non-Exempt, Bargaining Unit
Date Issued: October 5, 2020
Application Deadline: Open Until Filled, 1st review of applications October 19, 2020
RESPONSIBILITIES:
In the BenefitsPlus division, interviews applicants to determine their initial eligibility for one or more agency programs or services, conducts interviews and/or assessments of clients and/or applicants for a variety of programs and seeks to resolve barriers to employment. Maintains communication with ongoing clients to determine their continued eligibility for assistance. Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit (e.g., files; scans records, answers telephones). Refers potential fraud issues for investigation. Prepares letter of notification to customers regarding change in status of their case; may appear at state hearings; may answer routine inquiries regarding programs from general public, other community agencies or officials. This position requires the ability to work in a fast-paced pressured environment, maintain accurate records, the ability to multi-task and remain calm and professional at all times.
MINIMUM QUALIFICATIONS:
- High School Diploma or GED required
- Employment experience in a position requiring interaction with the public
- Must be proficient in use of Word and must be able to quickly learn other computer programs as needed.
PREFERRED QUALIFICATIONS:
- Post-secondary education in a Human Services related field.
- Excellent customer service skills.
- Familiarity with local resources and service agencies.
- Ability to analyze and solve problems.
NOTE: Additional consideration may be given for years and types of experience and education beyond the minimum and preferred qualifications, knowledge, skills, and abilities. Worker may be assigned to work from home and needs wired internet capabilities.
BENEFITS:
12 Paid Holidays, Ohio Public Employees Retirement (OPERS), Health, Dental, and Vision Insurance, Disability & Life Insurance, Tuition Reimbursement, Sick & Vacation Leave.
INSTRUCTIONS:
Applicants interested in the above named position are to submit an employment application, resume and letter of interest to the Clark County Personnel Office, c/o Springview Government Center, 3130 East Main Street, Springfield, Ohio 45505 or fax to (937) 328-2486 or email to hr@clarkcountyohio.gov. Please be sure to specify skills and experience applicable to the position. Applications may be obtained in the Clark County Personnel Office located at Springview Government Center or at CCDJFS or at OhioMeansJobs or online at www.clarkcountyohio.gov. Interested CCDJFS employees must submit a current resume and a letter of interest. Please note that internal applicants no longer need to complete an Internal Application.
*Applicants needing accommodation for completing application or interview,
please contact the Human Resource department at 937-521-2018.
CCDJFS is and Equal Opportunity/ADA Compliance Employer, M/F V/H
CCDJFS does not discriminate on the basis of race, color, national origin, ancestry, sex, genetic information, sexual orientation, religion, age, disability or military status.
